Shipping & Returns
At Optimist Luxe, we handle every delivery with the same precision we use to curate our collection. From our vault in Abeokuta to your wrist, your timepiece is protected at every step.
Delivery Standards
Regional Hub Priority
Free shipping is provided for all orders within Abeokuta and Ibadan.
Nationwide Delivery
Standard shipping across Nigeria typically takes 2–4 business days, handled by our premium logistics partners.
Secure Packaging
Every timepiece is dispatched in our signature protective casing to ensure its mechanical integrity remains uncompromised.
The Guarantee of Satisfaction
We take pride in our curated selection. If your timepiece does not meet our high standards of mechanical accuracy or authenticity, we offer a structured return process.
7-Day Inspection Window
Items must be returned in original, unworn condition with all protective seals intact.
2-Year Movement Warranty
We provide comprehensive coverage for all automatic and quartz movements.
How to Initiate a Return
- Contact our Service Concierge via email or WhatsApp within 7 days of delivery.
- Provide your Unique Order ID and photos of the timepiece.
- Upon approval, our courier will collect the item for inspection at our Abeokuta hub.
- Refunds or exchanges are processed within 3-5 business days of verification.